Carestream Dental Careers

Customer Support Representative

Bucharest, Romania

Job Description

General Summary:

Answer overflow calls for product support and resolve basic client service and support issues when able. Resolve issues that may be resolved in less than five minutes and escalate all other calls for resolution by senior support staff. Assist with the supervision of the triage team, handling escalated issues and acting as a liaison for support and management, as well as following up on the completion of delegated tasks