Carestream Dental Careers

Educational Developer / Instructional Designer

Atlanta, Georgia

Job Description

Educational Developer / Instructional Designer

Organization: GCC -- Dental Marketing and Business Development WW

Position Reports to: Manager, Education Development 

General Summary: 

Educational Developer, under minimal supervision of the Manager of Educational Development, works as part of the Global Educational Development team to design, develop, and maintain educational training materials to train and support Carestream Dental products; these materials support a blended approach to training our customers and employees.

Essential Duties & Responsibilities:

  • Designs, develops, and maintains training materials, including live online classes, recorded classes, job aids, handouts, and other interactive training materials for Carestream Dental products. Content creation includes writing scripts.
  • Prepares project plan for each set of deliverables. Updates plans and calendars as project scope and release dates change.
  • Works to ensure that deadlines for each assigned project are met regardless of other assigned tasks.
  • Adheres to departmental and corporate Standard Operating Procedures (SOPs) and Work Instructions (WIs) for all materials with a goal that each piece has a consistent look and feel while being accurate and thorough.
  • Trouble-shoots issues and uses problem solving and communication skills to overcome obstacles and meet project deadlines.
  • Acts as backup to the eLearning team as needed.
  • Considers adult learning principles and instructional design methodologies for training implemented throughout Carestream Dental.
  • Incorporates evaluation into each project to ensure that our approach and delivery are appropriate.
  • Is mindful of the company's and department's mission statements in the creation of all materials.
  • Works with the trainers, support, customers, and other subject matter experts to test technical and functional accuracy.
  • Reviews and provides peer edits for other educational developers.

Required Knowledge, Skills and Abilities: 

  • Bachelor's or master's degree in instructional design, eLearning; or equivalent; expert knowledge of Carestream Dental product(s) from training or supporting one or more products can be a substitute for education.
  • 3-5 years' experience in the software industry.
  • Working knowledge of current versions of Captivate, HTML5, a screen capture application, audio and video editing software, or some combination of these tools; or experience as a developer/programmer.
  • Effective planning, scheduling, research, and development skills.
  • Excellent writing skills.
  • Strong communication and problem-solving skills.
  • Working knowledge of eLearning tools and vendors, including synchronous tools and learning management systems.

Key/Critical Competencies:

  • Ability to multi-task and be flexible with job functions and responsibilities from project to project.
  • Excellent ability to work as part of a team.