Carestream Dental Careers

Credit & Collections Clerk

Atlanta, Georgia

Job Description

Accounts Receivable Clerk


Job Summary:

Perform a variety of credit functions which includes evaluating risk and exposure, collecting on past due accounts, taking action on order referrals and investigating and/or resolving customer deductions/claims. Also responsible for providing administrative assistance to ensure effective, efficient and accurate Accounts Receivables operations in accordance with established Credit policies and procedures.



Credit Administration

  • Perform credit analysis/evaluation for new customers within defined guidelines and existing policies and procedures.
  • Maintain and update information on customer financial condition.
  • Perform periodic credit reviews as required for accounts.
  • Approve credit extensions or order referrals (credit blocks and service holds) on customer accounts.

Collections/Account Management

  • Effectively identify and resolve client issues preventing payment, which may include research within multiple systems/tools, examining historical data and payment history, along with the ability to communicate such while collecting monies owed
  • Monitor and identify delinquent accounts. Contact all past due customers within a calendar month and/or aging period utilizing a weekly/monthly collection report.
  • Handle credit approvals and credit blocks within authorized limits
  • Provide direction for cash application.


  • Support Credit team with Inbound/Outbound Calls
  • Research unapplied cash payments
  • Log incoming checks and send to HSBC lockbox
  • Generate and issue refund requests according to the department guidelines
  • Generate and review various AR reports
  • Process returned mail and maintain Collections que
  • Ad Hoc projects as needed