Carestream Dental Careers

CS WinOMS Practice Management Application Specialist

Atlanta, Georgia
Information Technology

Job Description

Certified Practice Management (PM) Application Specialist Description

 Job Title: CS OMS Certified Practice Management (PM) Application Specialist

Organization: Training and Implementations

Position Reports to: Application Specialist Manager

 Position Description

  • Achieved all requirements for certification in CS OMS PM product (Admin and Clinical) within 90 days
  • Provides initial training online or onsite
  • Provides additional training online or onsite
  • Meets corporate mission statement, goals and values

Primary Responsibilities

  • Full time salaried employee of Carestream Dental
  • Must provide a dedicated quiet work environment with reliable high speed internet access if remote
  • Delivers initial online or onsite training for new customers
  • Delivers additional online or onsite training for existing customers
  • Consults with the customer prior to the training to gather pertinent practice/business information needed to implement their business rules and records the information in Clientele
  • Independently delivers the training
  • Displays the ability to advise and demonstrate the applications utilization based on the customer's needed results
  • Documents the training decisions in a detailed training report
  • Continues to consult with the customer post training to assess their progress and determine whether they are meeting their goals
  • Continues to build product/industry knowledge
  • Follows all guidelines associated with daily assignments (post training reports, booking travel, expense reports, etc.)
  • Assists in sales, customer support and educational development as needed.
  • Participates in seminars, users meetings and tradeshows as needed
  • Extensive travel including weekends